It's worth taking a few minutes to read these rules before using OX99. We've kept the legal jargon to a minimum and laid everything out in plain language so you know exactly what your rights and responsibilities are.
Important: By creating or using an account on OX99, you are considered to have agreed to these terms and conditions. Please take a moment to read through them in full. If you have any questions about anything, Help Centre Contact us.
OX99 (operated by ox99.best) is an international online betting and gaming platform licensed under the Curaçao eGaming authority. These Terms & Conditions apply to the use of the OX99 website and mobile application.
The rules on this page are presented in plain language for ease of understanding. However, for legal interpretation purposes, the original English document shall be considered authoritative. OX99 reserves the right to update these terms at any time, and any changes will be noted on this page along with the effective date.
To use OX99, you must:
Registering on OX99 requires a valid mobile number and accurate personal details. Each individual may only create one account. If the same person, or members of the same household, are found using multiple accounts from the same device, IP address, or payment method, those accounts may be closed.
KYC Verification (Know Your Customer): Identity verification may be required before processing a withdrawal or for transactions above a certain amount. This may include:
Withdrawal requests may not be processed until the KYC process is completed. This is part of OX99's security and fraud prevention policy.
Warning: Creating an account under someone else's name or providing false information is a serious violation. In such cases, the account may be permanently closed and any deposited funds may be forfeited.
OX99 accepts payments via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).
| Transaction Type | Minimum | Maximum (Daily) | Processing Time |
|---|---|---|---|
| Deposit (bKash/Nagad) | ৳100 | ৳1,00,000 | Instant |
| Withdrawal (bKash/Nagad) | ৳500 | ৳50,000 | 1–3 Minutes |
| Deposit (Bank) | ৳500 | ৳5,00,000 | 1–4 hours |
| Withdrawal (Bank) | ৳2,000 | ৳2,00,000 | 1–2 Business Days |
Withdrawals must be made using the same payment method used for the deposit, unless otherwise approved by the support team. Withdrawals to third-party accounts are not permitted.
OX99 does not charge any fees for deposits or withdrawals. However, your payment provider (such as bKash or Nagad) may apply their own charges — this is outside OX99's control.
OX99's bonus and promotional offers are subject to specific terms and conditions. Please make sure you fully understand the relevant terms before accepting any bonus.
Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal is permitted. For example, an 8× wager requirement means you must bet eight times the bonus amount.
If bonus abuse is suspected — such as deliberately manipulating wins and losses to take advantage of a bonus — OX99 reserves the right to void the bonus and confiscate any associated winnings from that account.
Advisory: If you have any questions about bonus terms, please ask before accepting a bonus Help Centre Feel free to ask.
All bets placed on OX99 are final once confirmed and cannot be cancelled, unless OX99 determines otherwise under specific circumstances. Please review the odds and terms carefully before placing any bet.
If the match is cancelled: If a match or event is cancelled, the stake for that bet will be refunded. For parlay bets, a cancelled event is typically treated as having odds of 1.00.
System Error: OX99 reserves the right to void or adjust the outcome of any bet resulting from a technical error, incorrect odds, or a game bug. If a bet is cancelled under such circumstances, the original stake will be returned.
Live Casino: If you are disconnected during a Live Casino game, the outcome will be determined based on the last saved state recorded on the server. If you believe you suffered a loss due to a disconnection, please contact support — the game log will be reviewed and a decision made accordingly.
The following activities are strictly prohibited on OX99 and may result in account closure:
Consequence: If any of the above activities are proven, the account will be permanently closed, all balances will be forfeited, and legal action may be taken if warranted.
Suspended by OX99: If a terms violation is suspected, a security check is required, or unusual activity is detected, OX99 may temporarily suspend any account. Deposits and withdrawals will not be available while a suspension is in place.
Closed at User's Own Request: You can close your account at any time. To do so, Help Centre Contact us or send an email. It is advisable to withdraw any remaining balance before closing your account.
Self-Exclusion: As part of responsible gaming, you can request a self-exclusion period to take a break from the platform. Requests to reactivate an account while a self-exclusion is active will not be accepted.
Recovery: If you believe your account has been closed in error or unfairly, you may submit an appeal to our support team. Once the necessary information and supporting documents are provided, OX99 will review the case and communicate its decision.
OX99 always strives to provide uninterrupted service, but temporary disruptions may occur due to the following reasons, for which OX99 will not be held liable:
Any financial losses incurred through the use of OX99 are entirely the user's own responsibility. Online gaming and betting carry inherent risk — only wager what you can afford to lose.
OX99 may update these Terms & Conditions at any time. For significant changes, a notice will be posted on the website or app. Continued use of OX99 after any changes constitutes your acceptance of the revised terms.
Any dispute relating to these Terms & Conditions will first be addressed through negotiation. If unresolved, the dispute resolution process of the Curaçao licensing authority will be followed.
Contact OX99: support@ox99.best
What we ensure beyond just following the rules
All terms are written in plain language, free of legal complexity — no hidden clauses or fine-print traps.
Your deposited funds are never mixed with OX99's operational finances. Your money is always held separately and kept secure.
The outcome of every game is determined by third-party certified RNG technology, with no possibility of human intervention.
For any issue or complaint, OX99 aims to respond within 48 hours. For serious matters, resolution can also be sought through the relevant licensing authority.
Self-exclusion, betting limits, and cooling-off periods — OX99 provides these protections not as a formality, but as a responsibility.
Your personal information is never sold to third parties. Data is used solely for service improvement and legal compliance.
Most people don't enjoy reading the terms and conditions of an online platform — and that's completely understandable. With OX99, we've made a deliberate effort to present this page in a way that actually helps you understand why each rule exists and why it matters to you.
One of the most common questions we get is: why is the single-account rule so strictly enforced? The reason is straightforward. The bonus and promotion system on OX99 is designed so that every new user gets a fair and equal opportunity. If someone creates multiple accounts to repeatedly claim the welcome bonus, they're essentially taking advantage at the expense of other honest users. This rule exists to protect everyone on the platform.
KYC verification can feel like a hassle — submitting photos, providing ID, all that back-and-forth. But it's part of complying with international regulations. Under the Curaçao eGaming licensing authority that OX99 operates under, identity verification is mandatory for withdrawals above a certain amount. It also works in your favour — if someone ever tries to hack into your account and withdraw funds, they won't be able to get past the verification step.
A word on bonus wagering requirements: OX99's 8× wagering requirement is considerably lower than many competitors in the market. Some platforms impose 30× or 40× requirements that are practically impossible to meet. OX99's goal was to make bonuses genuinely useful — not just an empty incentive. That said, accepting a bonus without fully understanding the terms can lead to frustration, so it's always worth reading them carefully beforehand.
OX99's withdrawal policy requires that funds be withdrawn through the same payment method used for the original deposit. This is an internationally recognised anti-money laundering standard. In practice, this means you cannot deposit via bKash and then withdraw to someone else's Nagad number. This rule also provides an added layer of security — if anyone ever attempts to fraudulently access your account, they still won't be able to move your funds to a different destination.
OX99 believes that clear rules reduce the likelihood of disputes. That's why we've made every effort to be as transparent as possible on this page. If any term seems unclear, or you're unsure how a particular condition applies to your situation — feel free to ask in Bengali at the Help Center and you'll get an answer right away.
One final thought — OX99 is an entertainment platform. Enjoy your time here, have fun, but never play beyond your means. Responsible gaming isn't just a page on our site — it's reflected in every decision OX99 makes.
The most frequently asked questions about Terms & Conditions
Registration on OX99 is free, with deposits starting from as little as ৳100 via bKash. Join a platform built on transparency today and claim your welcome bonus.