At OX99, we take the collection, storage, and use of your personal data seriously. This page explains clearly — what information we collect, why we collect it, where it goes, and what rights you have.
Summary: ox99 respects your privacy. Your data is used solely to deliver services, ensure security, and meet legal obligations. If you have any questions, Help Center Contact us.
When you create and use an account on OX99, various types of information are collected. These can be grouped into three categories:
Information You Provide Directly:
Automatically collected information:
Data received from third parties: Certain information may be verified through authorized identity verification services for KYC purposes. If social media login is offered, limited data may be received from that platform.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Mobile number | Account Verification & OTP | Yes |
| National ID | KYC Verification (required for withdrawals) | Yes on Withdrawals |
| Email address | Notifications & Support | Optional |
| Device Information | Security & Fraud Prevention | Automatic |
| Gaming Logs | Dispute Resolution & Audits | Automatic |
Ox99 uses your information solely for the following purposes — and nothing beyond them:
Explicitly: ox99 does not use your data to send unsolicited advertisements. If you'd rather not receive promotional messages, you can opt out at any time from your account settings.
Ox99 never sells your data. However, limited information may be shared with the following parties in specific circumstances:
All third parties who receive your data are bound by contract with ox99 and may only use it for the specified purpose — nothing else.
What we never do: ox99 never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.
Ox99 uses industry-standard technology to protect your data. The core security layers are:
Please note — no data transmission over the internet can be guaranteed as 100% secure. ox99 takes every precaution, but you should also keep your password confidential and avoid logging in over public Wi-Fi.
Ox99 uses cookies on its website and app to improve the user experience. Cookies are small text files stored in your browser.
You can delete cookies or block new ones from your browser settings. However, disabling essential cookies may affect how the site functions.
Ox99 retains your data only for as long as necessary. Different retention periods apply depending on the type of data:
Once the applicable retention period ends, data is securely deleted or anonymized. If retention is extended for legal reasons, you will be notified.
Ox99 gives you the greatest possible control over your data. Your rights include:
To exercise any of these rights support@ox99.bestEmail us at or Help Center reach out to us. We typically respond within 48 hours.
Good to Know: Data retained due to legal obligations (such as transaction records) may not be eligible for deletion. You will be informed of the reason in such cases.
Ox99 services are intended exclusively for users aged 18 and above. ox99 does not knowingly collect or store any personal information from individuals under the age of 18.
Date of birth is verified at registration, and age is confirmed during the KYC process. If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using OX99, please support@ox99.bestto let us know.
OX99 may update this Privacy Policy from time to time. For significant changes:
Continued use of ox99 after any changes takes effect will be considered acceptance of the updated policy. If you object, Help Center Contact us.
Privacy Contact: support@ox99.best
Your rights at OX99
Actions, not promises
All data between your device and ox99's servers is secured with 256-bit SSL encryption. No third party can intercept anything in transit.
Ox99 never sells your data. We have no business relationships with advertisers or data brokers — and this isn't just policy, it's a commitment from our founders.
Only the minimum data genuinely required is collected. Gathering unnecessary information goes against OX99's policy.
In the event of a data breach, affected users will be notified within 72 hours and immediate action will be taken.
Ox99 manages data in accordance with Curaçao licensing requirements and GDPR-inspired general data protection principles.
Only staff with the relevant role can access specific data. All access is logged and reviewed on a regular basis.
Reading a privacy policy can feel like a chore — that's fair. But ox99 made a deliberate choice to write this page in plain, straightforward language rather than fill it with lengthy legal text. Because you have every right to know exactly what happens with your data.
The most important thing to say upfront — ox99 does not sell your data. Many apps and platforms in Bangladesh sell user data to advertisers. That has no place in ox99's business model. Our revenue comes from gaming and betting services, not from your personal information.
Many users ask why a mobile number is required. The reason is straightforward — it is used for OTP verification and to alert you when something important happens on your account, such as a login from a new device or a large withdrawal. Your number is never shared with any third party, including for advertising.
We understand that sharing your national ID details can feel uncomfortable. However, this is a requirement under international licensing regulations. Without this verification, ox99 would be far more vulnerable to suspicious activity and fraud. Your ID information is processed exclusively through an approved verification service and stored in encrypted form — no staff member can view it directly.
A quick word on cookies. Most of ox99's cookies are essential — without them, login sessions simply wouldn't work. Analytics cookies help us understand which features are most popular and where users may be running into issues, giving us an overall picture rather than tracking any individual. Marketing cookies are entirely optional, and you can turn them off whenever you like.
Many people ask about data retention — does ox99 still hold your information after you close your account? The short answer is: some of it, yes. Financial transaction records must be kept for a set period under international law. Once that period expires, all data is permanently deleted. Your ID document images and personal details are not retained indefinitely.
If you have any concerns about your data — such as suspecting unauthorized access to your account or misuse of your information — contact OX99 Support immediately without delay. The sooner you report it, the faster we can act.
Finally: your privacy is not merely a legal obligation for OX99 — it is an ethical responsibility. Millions of users have trusted OX99 with their data, and protecting that trust is our most important commitment.
What OX99 users ask most
Your privacy is protected at ox99. Join today — a platform built on transparent policies and robust security.